Data protection

This internet site is operated in compliance with the applicable data protection laws and data security.

Jena is subject to the Thuringian Data Protection Act (ThürDSG), the provisions of the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG) and the Interstate Agreement on Media Services (MDStV).

We would like to increase the trust of users in this internet site and therefore will reveal how personal data is handled. Here you can find out which information is collected and how it is used.

1. User information

Definition of personal data

Personal data is information about the personal or material circumstances of an identified or identifiable natural person. This includes, for example, information such as the real name, address or telephone number.

Use of the website without personal data

Our portal is available to all users without personal data being collected. However, this internet site asks for your personal data when you use it for one of our personalised services or services which are subject to a charge. (e.g. contact form, online booking).

Storage of the log file without personal identification

Every time a user accesses a page of this internet site and every time a file is accessed data about this procedure is stored in a log file. This data (e.g. IP address, date, time and pages viewed) generally does not allow any identification to take place, so they are not personal. Also no use of this data related to individuals will take place. Only the right to a statistical analysis of anonymised data records remains reserved.

Personal data for registration or services subject to a charge

If registration is required for certain services, or services subject to a charge are provided, we collect personal data such as surname, first name, date of birth, address, telephone number, payment type, payment details. We use this personal data in order to provide you with access to the services subject to a charge and/or services which require registration information and services of the portal and provide and invoice the services. This data is processed and used exclusively within the framework of the purpose of the contract and to an extent which is required for the formation, development, alteration and fulfilment of the contractual relationship.

2. Security and Cookies


We store your data on specially protected servers in Germany. Access is only possible for a few specially authorised persons, who are involved in the technical, commercial or editorial support of the server. We take precautions in order to guarantee the security of your personal data. Your data is diligently protected against loss, destruction, falsification, manipulation and unauthorised access or unauthorised disclosure.

Use of Cookies

Cookies are files which are stored on your hard disk in order to identify visitors who regularly return to websites. Cookies offer the opportunity that as a user of personalised services you do not have to register again each time. However, under no circumstances will personal data be generated or passed on or a link established with personal data. Only the IP address will be stored. With the aid of these Cookies the operator of this internet site can analyse how our websites are used. The content of individual sites can therefore be optimised and tailored to the requirements of our users.

No permanent storage

Cookies are used by us solely for the storage of session relevant information within a website. They expire automatically at the end of the session and are not stored permanently. We do not use other techniques which serve to analyse the access behaviour of users. If you do not want to benefit from the advantages of Cookies, you can simply deactivate them on your browser. In this case refer to the configuration options of your browser.

3. Piwik

The City of Jena uses the software “Piwik” for the analysis of its website. For the data protection compliant use it is orientated – with a few exceptions which will be explained in the following paragraphs – towards the directions and recommendations of the Independent State Centre for Data Protection Schleswig-Holstein (ULD).

For the improvement of the internet site the City of Jena uses the referrer data of the visitors. The referrer data contains information about the reason for the page impression (direct page impression, site of origin, search engine or search terms). For the same purpose the City of Jena uses tracking Cookies with a lifespan of 90 days. They are used for, among other purposes, the recognition of website visitors, through which conclusions about the quality of the internet sites can be made.

4. Deactivate web analysis

As part of web analysis the German Telemedia Act (TMG) calls for an opportunity for the website visitors to opt-out. The City of Jena dispenses with an opportunity to opt-out when accessing the website for the first time (e.g. via a pop-up window). In order to protect yourself from recording through the web analysis software Piwik, a Piwik deactivation cookie is created in the browser which has just been used. Please be aware that an opt-out made in this way is not sufficient in all cases. Through the deletion of all browser cookies, the use of several internet browsers or similar, a further opt-out may be necessary.

Deactivate Piwik:

Here you can decide whether a unique web analysis cookie can be placed in your browser in order to enable the operator of the website to record and analyse different statistical data. If you decide against this, click on the following link in order to place the Piwik deactivation cookie in your browser.

Your visit to this website is currently being recorded by the Piwik web analysis. Click here so that your visit is no longer recorded.

Alteration of the data protection provisions

The operator of this internet site has the right to alter these data protection provisions at any
time observing applicable statutory data protection provisions.


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